You can find purchase code by following https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- . Please make sure you've active support for the purchase code, otherwise please renew support.
ELEMENTS Buyers, please note Technical Support is NOT included with your download. Please read Item Support for Elements.
Case sensitive. Please enter exact Envato id from which you bought the theme.
Please enter the details of your request. You may include temporary access of your WordPress installation which will expedite the process.